Privacy Policy Statement

Your privacy matters to us. This policy explains how we collect, use, and protect your information in compliance with Australian law.

Information we collect

We may collect certain personal and technical information to provide analytics services and improve your experience.

• Contact details such as name, business email address, and phone number used to respond to your requests.
• Business and audience-related data you provide to help us deliver audience segmentation and analytics services.
• Technical data like usage activity and browser information for website optimisation and security.
• Cookies and similar technologies to enhance your browsing experience—see our Cookie Policy for details.

How we use your information

Collected information is used for service delivery, communication, compliance, and security.

• To process requests, enable segmentation analytics services, and deliver tailored insights.
• To respond to your inquiries, support services, and provide relevant updates or communication.
• For research, analytics, improvement of our services, and to comply with legal obligations.
• To monitor website integrity, prevent fraud, and keep your information secure.

Legal grounds and compliance

Our handling of your personal data meets requirements of the Privacy Act 1988 (Cth) and related guidelines.

We rely on your consent, contractual necessity, or legal obligations to process personal information securely and ethically.

Sharing information

Your information may only be shared in ways that align with this policy and privacy laws.

• With service providers assisting with data processing, analytics, or website hosting under strict contracts.
• If required by law, regulation, or court order in accordance with Australian legal standards.
• With your explicit permission, or where necessary to fulfil our contractual obligations with you.

Data security

We implement administrative, technical, and physical safeguards to keep your personal information safe from unauthorised access, alteration, or disclosure during all business processes.

Your rights

You have choices regarding your information held with us.

• Request access to your data or details of its use and storage.
• Ask to update or correct inaccurate or outdated personal data at any time.
• Object to or restrict the use of your information in certain scenarios.
• Request deletion of your data as allowed by law, subject to limitations and regulatory requirements.

Cookies & tracking

We use cookies to enhance your website experience. Review your browser settings to manage cookie preferences or read our Cookie Policy for further details.

View our Cookie Policy View our Cookie Policy

Contact us

Have privacy questions or requests? We're here to help. Please get in touch using the details below.

Policy updates and changes

We update this policy as needed to reflect changes in law or our practices. Changes take effect once posted here.